The Gift Box contains limited edition Paimon-themed phone accessories and merchandise can be found in the box, including:
- A Paimon acrylic phone holder
- A white phone case decorated with a gold emblem similar to the one on Paimon’s in-game shirt
- A 150W phone charger with Paimon’s head imprinted on it
- A SIM card ejector tool shaped after Paimon’s crown
- A Paimon acrylic stand
- A Paimon wall poster
- A pack of Paimon emoji stickers
As with other Genshin Impact collaboration OnePlus smartphones, the Paimon edition of the OnePlus Ace 2 Pro will also come pre-installed with custom UI, application icons, and live wallpaper inspired by the game’s visuals and specially made for the phone.
The OnePlus Ace 2 Pro smartphone comes with a 6.74-inch 1.5K OLED display capable of 120Hz refresh rate and will be packed with a Qualcomm Snapdragon 8 Gen 2 Chip and 24 GB of LPDDR5x RAM.
Additionally, the phone will come equipped with the 50MP flagship Sony IMX890 sensor for its camera and a 5000mAh battery that supports 150W wired fast-charge.
OnePlus boasts that the smartphone is capable of running Genshin Impact at improved performances with reduced load times, without loss in image quality.
This product is intended for the domestic market in China, and consequently, the majority of text on printed materials and Paimon voicelines is in the Chinese language. Similar to other Google Android devices, during setup, you will be prompted to choose your preferred language from those supported by the Android OS.
Upon unboxing, this phone comes with pre-installed support for over 10 languages, including Chinese, Japanese, Korean, English, French, Russian, Hindi, Arabic, Filipino, Malaysia, Burmese, Bengalese, Vietnamese, Indonesian, Lao, Thai, Uyghur, Nepali, Tibetan, and Khmer. Users have provided feedback indicating that it functions effectively in numerous countries across North America, Europe, Australia, and Asia.
Some users have suggested that by using the third-party app "MoreLocale 2," additional languages like Spanish, German, Italian, Norwegian, Dutch, Polish, and Czech can potentially be added. However, the Genshin.Global team has not tested this functionality and cannot provide verification on its effectiveness.
Shipping Costs & Options
Free-Shipping Countries: Australia · Austria · Belgium · Canada · Denmark · Finland · France · Germany · Indonesia · Ireland · Italy · Japan · Republic of Korea · Malaysia · Netherlands · New Zealand · Norway · Philippines · Qatar · Saudi Arabia · Singapore · Spain · Thailand · United Arab Emirates · United Kingdom · Viet Nam · United States
Orders under $200: Expedited shipping Free; upgrade to Express +$30
Orders $200 and above: Express shipping Free
Transit Time:
- Expedited: 10–25 days
- Express: 2–7 business days
Rest of the World
Orders under $200: $20 expedited shipping; upgrade to Express +$30
Orders $200 and above: Expedited shipping Free; upgrade to Express +$30
Transit Time:
- Expedited: 10–25 days
- Express: 2–7 business days
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays). Shipment confirmation and tracking details will be sent once dispatched.
Tracking Package
Allow 3–5 business days after shipment for tracking updates.
Tracking may be limited until arrival in your country.
Track at 17track.net. Contact info@panda-wagon.com for help.
Customs, Duties & Taxes
Shipping fees exclude local duties or taxes.
Buyers are responsible for customs, clearance, or admin fees.
EU Customers: Panda Wagon covers standard duties in most cases. Extra inspection fees may apply.
Shipping Notes
Ensure shipping and billing details are correct before ordering.
To update an address, email info@panda-wagon.com before shipment. Changes can't be made after dispatch.
For special shipping requests, contact Support.
Shipping Delays
Delivery time depends on destination and customs. Contact info@panda-wagon.com if concerned.
Delivery Failures
If your package is returned due to any of the following:
- Incorrect address
- Unreachable or incorrect phone number
- Uncollected parcel
- Unavailable to sign
- Refused delivery
- Courier access denied
- No safe location for Authority to Leave
- Refusal or failure to pay import tax
A re-delivery fee will apply and must be paid before dispatching again.
If you request a refund after failed delivery, the original shipping cost will be deducted from your refund.
Shipping Costs & Options
Free-Shipping Countries:
Australia · Austria · Belgium · Canada · Denmark · Finland · France · Germany · Indonesia · Ireland · Italy · Japan · Republic of Korea · Malaysia · Netherlands · New Zealand · Norway · Philippines · Qatar · Saudi Arabia · Singapore · Spain · Thailand · United Arab Emirates · United Kingdom · Viet Nam · United States
- Orders under $200: Expedited shipping Free; upgrade to Express +$30
- Orders $200 and above: Express shipping Free
Transit Time:
- Expedited: 10–25 days
- Express: 2–7 business days
Rest of the World
Countries not listed above.
- Orders under $200: $20 expedited shipping; upgrade to Express +$30
- Orders $200 and above: Expedited shipping Free; upgrade to Express +$30
Transit Time:
- Expedited: 10–25 days
- Express: 2–7 business days
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays). You’ll receive shipment confirmation and tracking details once your package departs our warehouse.
Tracking Package
Allow 3–5 business days after shipment for tracking updates.
International shipments may show limited detail until arrival in your country.
Track your package at 17track.net. For any issues, contact info@panda-wagon.com.
Customs, Duties & Taxes
Product prices and shipping fees exclude any local duties or taxes.
You are responsible for any customs, clearance, or administrative fees imposed by your country.
European Union customers: Panda Wagon covers standard duties in most cases, but random inspections may incur additional fees that remain your responsibility.
Shipping Notes
- Please verify shipping and billing information before placing your order.
- To correct an address, contact info@panda-wagon.com before shipment. Once dispatched, delivery details cannot be changed.
- For special shipping requests, reach out to our Support Team.
Shipping Delays
Delivery times vary by destination and customs processes. If you have concerns, email info@panda-wagon.com.
Delivery Failures
If your shipment is returned to us due to any of the following reasons:
- An incorrect address provided by you
- An incorrect or unreachable phone number, preventing delivery/customs from contacting you
- Failure to collect the parcel from the Post Office or local depot
- Unavailability to sign for the delivery
- Refusal to accept the delivery
- Courier unable to access the property
- Authority to Leave provided but no clear safe location to leave the parcel
- Failure or refusal to pay import tax in your country
A re-delivery fee will be calculated based on your address and must be paid before we can re-dispatch your order.
If you request a refund after a delivery failure, we will deduct the original shipping cost paid by Panda Wagon to the courier from your refund amount.
