Shipping Costs & Options

Free-Shipping Countries: Australia · Austria · Belgium · Canada · Denmark · Finland · France · Germany · Indonesia · Ireland · Italy · Japan · Republic of Korea · Malaysia · Netherlands · New Zealand · Norway · Philippines · Qatar · Saudi Arabia · Singapore · Spain · Thailand · United Arab Emirates · United Kingdom · Viet Nam · United States

Orders under $200: Expedited shipping Free; upgrade to Express +$30

Orders $200 and above: Express shipping Free

Transit Time:

• Expedited: 10–25 days
• Express: 2–7 business days

Rest of the World

Orders under $200: $20 expedited shipping; upgrade to Express +$30

Orders $200 and above: Expedited shipping Free; upgrade to Express +$30

Transit Time:

• Expedited: 10–25 days
• Express: 2–7 business days

Processing Time

All orders are processed within 3 business days (excluding weekends and holidays). Shipment confirmation and tracking details will be sent once dispatched.

Tracking Package

Allow 3–5 business days after shipment for tracking updates.

Tracking may be limited until arrival in your country.

Track at 17track.net. Contact info@panda-wagon.com for help.

Customs, Duties & Taxes

Shipping fees exclude local duties or taxes.

Buyers are responsible for customs, clearance, or admin fees.

EU Customers: Panda Wagon covers standard duties in most cases. Extra inspection fees may apply.

Shipping Notes

Ensure shipping and billing details are correct before ordering.

To update an address, email info@panda-wagon.com before shipment. Changes can't be made after dispatch.

For special shipping requests, contact Support.

Shipping Delays

Delivery time depends on destination and customs. Contact info@panda-wagon.com if concerned.

Delivery Failures

If your package is returned due to any of the following:

• Incorrect address
• Unreachable or incorrect phone number
• Uncollected parcel
• Unavailable to sign
• Refused delivery
• Courier access denied
• No safe location for Authority to Leave
• Refusal or failure to pay import tax

A re-delivery fee will apply and must be paid before dispatching again.

If you request a refund after failed delivery, the original shipping cost will be deducted from your refund.

Shipping Costs & Options

Free-Shipping Countries:

Australia · Austria · Belgium · Canada · Denmark · Finland · France · Germany · Indonesia · Ireland · Italy · Japan · Republic of Korea · Malaysia · Netherlands · New Zealand · Norway · Philippines · Qatar · Saudi Arabia · Singapore · Spain · Thailand · United Arab Emirates · United Kingdom · Viet Nam · United States

• Orders under $200: Expedited shipping Free; upgrade to Express +$30
• Orders $200 and above: Express shipping Free

Transit Time:

• Expedited: 10–25 days
• Express: 2–7 business days

Rest of the World

Countries not listed above.

• Orders under $200: $20 expedited shipping; upgrade to Express +$30
• Orders $200 and above: Expedited shipping Free; upgrade to Express +$30

Transit Time:

• Expedited: 10–25 days
• Express: 2–7 business days

Processing Time

All orders are processed within 3 business days (excluding weekends and holidays). You’ll receive shipment confirmation and tracking details once your package departs our warehouse.

Tracking Package

Allow 3–5 business days after shipment for tracking updates.

International shipments may show limited detail until arrival in your country.

Track your package at 17track.net. For any issues, contact info@panda-wagon.com.

Customs, Duties & Taxes

Product prices and shipping fees exclude any local duties or taxes.

You are responsible for any customs, clearance, or administrative fees imposed by your country.

European Union customers: Panda Wagon covers standard duties in most cases, but random inspections may incur additional fees that remain your responsibility.

Shipping Notes

• Please verify shipping and billing information before placing your order.
• To correct an address, contact info@panda-wagon.com before shipment. Once dispatched, delivery details cannot be changed.
• For special shipping requests, reach out to our Support Team.

Shipping Delays

Delivery times vary by destination and customs processes. If you have concerns, email info@panda-wagon.com.

Delivery Failures

If your shipment is returned to us due to any of the following reasons:

• An incorrect address provided by you
• An incorrect or unreachable phone number, preventing delivery/customs from contacting you
• Failure to collect the parcel from the Post Office or local depot
• Unavailability to sign for the delivery
• Refusal to accept the delivery
• Courier unable to access the property
• Authority to Leave provided but no clear safe location to leave the parcel
• Failure or refusal to pay import tax in your country

A re-delivery fee will be calculated based on your address and must be paid before we can re-dispatch your order.

If you request a refund after a delivery failure, we will deduct the original shipping cost paid by Panda Wagon to the courier from your refund amount.