General Return

We strive for your utmost satisfaction with your purchase. Considering that the majority of our items are limited editions, opening the package significantly impacts the value of the goods. If you happen to change your mind after the tracking number has been generated, you can return the unopened items/or the condition upon receipt within 7 days of delivery for a full refund. However, please note that the buyer is responsible for the return shipping costs as well as any applicable import tax/duty fees.

Defective or Damaged Items

If you receive an incorrect, damaged, or defective item, please notify us no more than 3 days upon receipt. We will arrange for a return label, and you won't be responsible for any return shipping costs. In such cases, we will either refund your full purchase amount or send you a replacement item, based on your preference.

Package Damage and Product Functionality

We understand that minor package damage might occur during transit without affecting the product's functionality. For such cases, we offer partial refunds covering no more than 1/5 of the item's selling price, denpending on the condition of the damage. If you find your item's functionality compromised due to package damage, please contact us, and we will assist you accordingly.

Refund Process

Once your return is received and inspected, we will process your refund within 3 to 5 business days. Please allow an additional 1 to 5 business days for your bank to process our refund request. In many cases, you may receive your refund more quickly.

Initiating a Return

To initiate a return, please Contact Us with your order number and details about the product you would like to return. We will respond promptly with instructions for returning your items.

 

We appreciate your understanding and cooperation. If you have any questions or concerns about our return policy, please don't hesitate to reach out. Your satisfaction is our priority.