Order Handling Time

1-3 business days

 

Free Shipping Countries

Free shipping is available to the following countries. You can also upgrade to express air shipping for orders below $200:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• Indonesia
• Ireland
• Italy
• Japan
• Korea, Republic of
• Malaysia
• Netherlands
• New Zealand
• Norway
• Philippines
• Qatar
• Saudi Arabia
• Singapore
• Spain
• Thailand
• United Arab Emirates
• United Kingdom
• United States
• Viet Nam

 

Shipping Fee Countries

Shipping fee to the countries listed below is $50, with a typical shipping lead time of 10-30 days. You can also upgrade to express air shipping for orders below $200:

Armenia Aruba Azerbaijan Bahamas Bahrain Barbados Belize Benin Bermuda Bosnia and Herzegovina Botswana Bouvet Island British Indian Ocean Territory Brazil Brunei Darussalam Burkina Faso Burundi Cameroon Cape Verde Cayman Islands Central African Republic Chad Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, the Democratic Republic of the Cook Islands Croatia Cyprus Djibouti Dominica Dominican Republic Ecuador El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji French Guiana French Polynesia French Southern Territories Gabon Gambia Ghana Gibraltar Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard Island and Mcdonald Islands Holy See (Vatican City State) Honduras Kiribati Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia, the Former Yugoslav Republic of Madagascar Malawi Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Micronesia, Mexico, Federated States of Moldova, Republic of Monaco Montserrat Morocco Mozambique Myanmar Namibia Nauru Netherlands Antilles New Caledonia Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Oman Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Pitcairn Puerto Rico Qatar Reunion Rwanda Russia Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands Sudan Suriname Svalbard and Jan Mayen Tajikistan Tanzania, United Republic of Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu United States Minor Outlying Islands Uruguay Vanuatu Venezuela Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Isle of Man Jersey Guernsey Lao People's Democratic Republic Montenegro Cote d'Ivoire Bonaire, Sint Eustatius and Saba Republic of Kosovo 

 

Delivery Failures

In the event of a consignment is returned to us because:

• An incorrect address was provided by you
• An incorrect or unreachable phone number was provided and your local delivery / custom cannot reach you
• You failed to collect it from the Post Office or local depot where relevant
• You were unavailable to sign for the delivery
• You refused the delivery
• The courier could not access the property
• You provided an Authority to Leave, but there was no clear safe location at the delivery point for the parcel to be left
• You failed or refused to pay the import tax in your country

A re-delivery fee will be calculated to your delivery address and is required to be paid prior to re-dispatch.

In the event of a delivery failure as described above, where you then request a refund, we will deduct the original shipping cost already paid by Panda Wagon to the delivery contractor from the amount you are refunded.

 

Custom Clearance, Duty & Tax

Customers are responsible for all the incurring custom duty and tax. 

Due to the frequent changes in customs regulations in different countries, delays and additional charges may be imposed by the receiving country. While Panda Wagon takes reasonable measures to adhere to global shipping standards, we may not be aware of specific customs taxes, duties, or prohibited items in the receiving country. Therefore, it is advisable to research the applicable local laws in your country.